Our dedicated Customer Care team is committed to providing the support you need.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number
- For warranty claims: Proof of purchase (receipt).
Customer care
Chat with us by selecting the icon in the bottom right corner of the Support page.
Call to speak with an iRobot® Support Specialist.
- United Kingdom
-
Republic of Ireland
Hours of Operation
Monday through Friday: 9:00h - 19:00h
Need to Initiate a Return?
If you would like to return a product within 30 days of purchase, here is how:
- Registered Users: Log in to your account and go to My Orders to initiate the return.
- Guest Users: Visit the Order Status page (top right) and retrieve your order using the email address and order number associated with the purchase.
Questions About Promotions or Discounts?
For any inquiries related to iRobot® promotions and discounts, please feel free to reach out to us.
International
If you are an iRobot® customer in need of support and live outside the UK, please contact your International Distributor. Select your language and country.
